Re: New custom field oddity

2013-02-27 Thread Peters, Ron
T.ORG Subject: Re: New custom field oddity ** I usually do this when I'm comparing something in Dev and Prod, but it might work here as well. Take the def file of each form and compare just the field. Maybe there is something slightly different on the field from one form to the next? On T

Re: New custom field oddity

2013-02-27 Thread Lisa Kemes
gt; ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Pargeter, Christie :CO IS > *Sent:* Monday, February 25, 2013 3:16 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: New custom field oddity > > ** ** > &

Re: New custom field oddity

2013-02-26 Thread Steve Kallestad
> QMX Support Services > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC > Sent: Tuesday, February 26, 2013 3:36 PM > To: arslist@ARSLIST.ORG > Subject: Re: New custom f

Re: New custom field oddity

2013-02-26 Thread Rick Westbrock
pport Services -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Tuesday, February 26, 2013 3:36 PM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity Ron, What version of Remedy and what ve

Re: New custom field oddity

2013-02-26 Thread Longwing, LJ CTR MDA/IC
:CO IS Sent: Monday, February 25, 2013 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity ** Did you flush your MidTier cache after you added the field? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron Sent: Monday,

Re: New custom field oddity

2013-02-26 Thread Peters, Ron
3 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity ** Did you flush your MidTier cache after you added the field? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron Sent: Monday, February 25, 2013 10:57 AM To: arslist@AR

Re: New custom field oddity

2013-02-26 Thread Peters, Ron
f Brittain, Mark Sent: Tuesday, February 26, 2013 9:54 AM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity Ron, This is a real shot in the dark but is there any chance that the blank label of an adjacent field is laying on top of this field? The only thing I can think of is that o

Re: New custom field oddity

2013-02-26 Thread Brittain, Mark
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron Sent: Tuesday, February 26, 2013 11:25 AM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity For what it's worth, I've flushed both the browser and mid-tier cache multi

Re: New custom field oddity

2013-02-26 Thread Peters, Ron
ruary 25, 2013 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: New custom field oddity Hi, The Window-Open and Window-Loaded does not happen that much in ITSM76 with the Inline-Type form display used. The Display should always happen when you search and display a new ticket though. The way BMC

Re: New custom field oddity

2013-02-25 Thread Pargeter, Christie :CO IS
Did you flush your MidTier cache after you added the field? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron Sent: Monday, February 25, 2013 10:57 AM To: arslist@ARSLIST.ORG Subject: New custom field oddity ** Hi all, I

Re: New custom field oddity

2013-02-25 Thread Misi Mladoniczky
> > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Monday, February 25, 2013 11:23 AM > To: arslist@ARSLIST.ORG > Subject: Re: New custom field oddity > > Hi, >

Re: New custom field oddity

2013-02-25 Thread Misi Mladoniczky
Hi, What exactly triggers the ACTL that fill in the fields? What does your client side logging say? Have you compared the two? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough

New custom field oddity

2013-02-25 Thread Peters, Ron
Hi all, I created a new field on both the HPD:Help Desk and CHG:Infrastructure Change forms. They are both similar in that they are read-only display fields. Each one has an active link that gives the field its value. The AL is working fine as the value is correct on both. The issue I'm having