OOTB Functionality question.

2013-05-09 Thread Sachin Verma
Hi Team, Does anyone has the info if the functionality exists OOTB in RoD to copy the Opt and Prod Cats to the Resolution Opt and Prod Cats upon status being equal to Resolved if the Resolution Opt and Prod Cats are blank. Regards, Sachin This message is for

Re: OOTB Functionality question.

2013-05-09 Thread Rick Cook
No, it doesn't, and shouldn't. The initial OpCats are symptomatic, the Resolution Cats are root cause. Rick On May 9, 2013 4:49 AM, Sachin Verma sachin.ve...@accenture.com wrote: ** Hi Team, ** ** Does anyone has the info if the functionality exists OOTB in RoD to copy the Opt and

Re: [EXTERNAL] OOTB Functionality question.

2013-05-09 Thread Stroud, Natalie K
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sachin Verma Sent: Thursday, May 09, 2013 5:49 AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] OOTB Functionality question. ** Hi Team, Does anyone has the info if the functionality exists OOTB in RoD to copy the Opt and Prod Cats