There needs to be a new award for next year’s RUG for: “Wordiest Posts!”
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Marsh, Lee
Sent: Friday, September 23, 2011 11:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Age old debate - categorizations
One thing to keep in mind is that there isn't one perfect way to do this.
Like ITIL, there are some rules and some guidelines, but the rest should be
based on what works for your company. So let's keep this a sharing of
ideas, and not let it descend into a Holy War of any kind.
Rick
On Sep 23,
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