I’ve only been working with SNOW since October.
I’m going to take Roger’s 123..
1. You need to take the administrator class and get certified
I took the Admin and Advanced Admin classes. I found that they were filled
with very useful information. What I really don’t like is that you do not
I was terminated at BMC 3 1/2 years ago and hired in January 2014 to deploy
customer to the Multi-Tenant Remedy we have. My firs Deployment was original
going to be Remedy but Management decided to switch to SN since the customer
was using it.
I have spent 3 years working with multiple
Uh oh... SNOW might be catching on :)
On the topic of Remedy alternatives... Is anybody else learning new
platforms similar to Remedy (ITSM focus or not)?
I'll go first. My team recently attended LANDesk (well now Ivanti) Service
Desk training (and will be going their annual conference). My
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