Hello,

In Remedy Alert, when an user receives an alert, selects it from the list
and clicks on Open Alert List button, these two messages appears:

- Cannot create the COM object for AR System User. Returned error code is
0x80010005
- An error has happened in the start of AR System User session. Description
of OLE automatization error: Cannot perform operation because the user has
shut down the application

Once the user clicks OK for each message, he can see the alert list form.
Any idea about how to solve it?

Configuration:
ARServer 6.3 patch 20
Remedy User / Alert: 6.3 patch 24
Remedy User OS: Windows XP


Thanks in advance
Kind regards,
Sergio Tomillero


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