To: arslist@ARSLIST.ORG
Subject: Re: People missing???
**
I think you need to investigate any escalations/filters that do cleanups or
modifications to your people data. Maybe some AD feed or HR system feed into
Remedy and see if it is inadvertently deleting/changing records. I can see
how
:* Action Request System discussion list(ARSList) [mailto:
ars...@arslist.org javascript:] *On Behalf Of *Tauf Chowdhury
*Sent:* Friday, June 19, 2015 8:39 AM
*To:* ars...@arslist.org javascript:
*Subject:* Re: People missing???
**
As the User form is a core AR form? There's no out
@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Friday, June 19, 2015 8:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: People missing???
**
As the User form is a core AR form? There's no out of box workflow to create a
People record for it. However, if a People record is created, there is ITSM out
of box
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us
Sent: Friday, June 19, 2015 9:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: People missing???
**
It looks like the core AR form is being created but apparently the people/itsm
record isn’t. Also
We are on a 7.6.04 system and are running into a very strange situation. If I
go into the System Admin screen and look under Applications/users
the person has a record shown. However, if I go into IT Service Mgt/people/view
there is no listing shown for that person. It looks like there are
more
As the User form is a core AR form? There's no out of box workflow to create a
People record for it. However, if a People record is created, there is ITSM out
of box workflow to create the people record.
Perhaps you have some integration that is doing this?
Sent from my iPhone
On Jun 19,
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