Re: Performance rating on the Change Module and why is it a mandatory field to complete a change ticket?

2011-05-05 Thread patchsk
As Rick mentioned it is related to risk analysis of change ticket. If I remember correctly, system can factor in the change managers ability to handle the change to completion in the risk analysis calculation. During the risk calculation it can average historical performance ratings from the chan

Re: Performance rating on the Change Module and why is it a mandatory field to complete a change ticket?

2011-05-03 Thread Rick Cook
Performance ratings can be used as part of the risk assessment for a Change. I question why it is required, too, but we just put a default value of 3 in and called it good for now. Rick On May 3, 2011 8:09 AM, "Mike Ilmer" wrote: > Hi List, > > My users asking what is the performance rating field

Performance rating on the Change Module and why is it a mandatory field to complete a change ticket?

2011-05-03 Thread Mike Ilmer
Hi List, My users asking what is the performance rating field and why it is a mandatory field to complete a change ticket? I didn't find the clear explanation. Any ideas? Thanks, Mike ___ UNSUBSCRIBE or access ARSlist