As Rick mentioned it is related to risk analysis of change ticket.
If I remember correctly, system can factor in the change managers
ability to handle the change to completion in the risk analysis
calculation.
During the risk calculation it can average historical performance
ratings from the chan
Performance ratings can be used as part of the risk assessment for a Change.
I question why it is required, too, but we just put a default value of 3 in
and called it good for now.
Rick
On May 3, 2011 8:09 AM, "Mike Ilmer" wrote:
> Hi List,
>
> My users asking what is the performance rating field
Hi List,
My users asking what is the performance rating field and why it is a mandatory
field to complete a change ticket?
I didn't find the clear explanation.
Any ideas?
Thanks,
Mike
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