Re: Pls help me

2010-01-04 Thread Chowdhury, Tauf
, 2010 7:23 PM To: arslist@ARSLIST.ORG Subject: Re: Pls help me ** Hi Amanullah, Open Remedy Administrator Open HPD: Help Desk Go to Classification tab Double Click Service Type Go to Attributes tab From the Default Value drop-down, select User Service Restoration. Save the form. I don't

Pls help me

2010-01-03 Thread ITN (Amanullah Bashir Ahmed)
Hi there, The Incident Service Type Menu, as currently all the tickets which are logged by Users in Remedy the Default Service Type is appearing as User Service Request. Kindly arrange to do the changes to make User Service Restoration as Default Type. [cid:image001.jpg@01CA8C8F.25945310] What

Re: Pls help me

2010-01-03 Thread Ex Soundgarden
** Hi Amanullah,Open Remedy Administrator Open HPD: Help Desk Go to Classification tab Double Click Service Type Go to Attributes tab From the Default Value drop-down, select User Service Restoration. Save the form.I don't know if there is another Application settings to be configured to do