, 2010 7:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pls help me
**
Hi Amanullah,
Open Remedy Administrator Open HPD: Help Desk Go to Classification
tab Double Click Service Type Go to Attributes tab From the
Default Value drop-down, select User Service Restoration. Save the
form.
I don't
Hi there,
The Incident Service Type Menu, as currently all the tickets which are logged
by Users in Remedy the Default Service Type is appearing as User Service
Request.
Kindly arrange to do the changes to make User Service Restoration as Default
Type.
[cid:image001.jpg@01CA8C8F.25945310]
What
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Hi Amanullah,Open Remedy Administrator Open HPD: Help Desk Go to Classification tab Double Click Service Type Go to Attributes tab From the Default Value drop-down, select User Service Restoration. Save the form.I don't know if there is another Application settings to be configured to do
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