Re: Problem Management strange behavior

2010-06-21 Thread IT (Amanullah Bashir Ahmed)
Hi there, Version 7.1 In Problem Management after closing the Known Error still I can change The Urgency* field and I can alter Operational Categorization and Product Categorization. It's very strange behavior after closing the known error no field should updated. Where I am wrong? Can anybody

Problem Management strange behavior

2010-06-20 Thread IT (Amanullah Bashir Ahmed)
Hi there, Version 7.1 In Problem Management after closing the Known Error still I can change The Urgency* field and I can alter Operational Categorization and Product Categorization. It's very strange behavior after closing the known error no field should updated. Where I am wrong? Can anybody