Have you already tried to change your Run If Qualification for:
(1=1) OR ('Status' != $NULL$)
Att,
Tadeu Augusto Dutra Pinto
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Confiabilidade, Inovação e Qualidade em T.I.
________________________________
De: Action Request System discussion list(ARSList) em nome de Sokol, Brian
Enviada: qua 9/4/2008 12:39
Para: arslist@ARSLIST.ORG
Assunto: Escalation will not run?
**
I have an escalation that is normally disabled. I enable it whenever I need it
to run. It is very simple and updates two fields in a table. I had nothing in
the Run If field and it always worked. Now today it will not run. The
escalation log shows Failed Qualification? I tried changing the run if line to
things that I know will work (1=1 or $STATUS$ != $NULL$) and same error
message. Anyone have an idea why this is failing it's qualification?
Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com <http://www.scholastic.com/>
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