Re: RFE (No Plans to Implement) - another idea

2011-04-28 Thread Jason Miller
antly of all... he > picks up the lunch check. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault > Sent: Thursday, April 28, 2011 3:23 PM > To: arslist@ARSLIST.ORG > Subject:

Re: RFE (No Plans to Implement) - another idea

2011-04-28 Thread Tommy Morris
il 28, 2011 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: RFE (No Plans to Implement) - another idea Hi David, This process is very cumbersome for the customer. Maybe it works great for BMC, but for customers it is as BAD as it can be. Another idea is: Get you account managers to actually pay visi

Re: RFE (No Plans to Implement) - another idea

2011-04-28 Thread Guillaume Rheault
of Sanford, Claire [claire.sanf...@memorialhermann.org] Sent: Thursday, April 28, 2011 4:47 PM To: arslist@ARSLIST.ORG Subject: Re: RFE (No Plans to Implement) - another idea Guillaume, You assume the Account Managers are more than just salesmen. Mine is not. He even admitted to me in a meeti

Re: RFE (No Plans to Implement) - another idea

2011-04-28 Thread Sanford, Claire
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault Sent: Thursday, April 28, 2011 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: RFE (No Plans to Implement) - another idea Hi David, This process is very cumbersome for the customer. Maybe it works great for BMC, but for customers it is

Re: RFE (No Plans to Implement) - another idea

2011-04-28 Thread Guillaume Rheault
Hi David, This process is very cumbersome for the customer. Maybe it works great for BMC, but for customers it is as BAD as it can be. Another idea is: Get you account managers to actually pay visits to customers, get and compile and document feedback from teh client's management, business ana