Re: RKM - Product Categorization fields limit

2008-04-08 Thread Saravanan Palaniappan
st(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, April 09, 2008 2:34 AM To: arslist@ARSLIST.ORG Subject: RKM - Product Categorization fields limit Good afternoon all, I'm working with RKM 7.2, and found a problem that I'm not sure how to get around.

RKM - Product Categorization fields limit

2008-04-08 Thread Pierson, Shawn
Good afternoon all, I'm working with RKM 7.2, and found a problem that I'm not sure how to get around. I integrated it with Remedy, and am trying to relate things to Incidents. Everything works fine, except when I try to select a Tier 3 Product Category. For Tier 1 I select "Software" and Tier