Resolved. This issue was related to an incorrect installation path for Apache Tomcat. Findings indicated that the ITSM indexed forms are NOT obtained from the RKM_METADATA table, but rather from definitions within AR System (likely the KMS:OnIIndexTable form). Our issue was a partial lack of connectivity from RKM/Tomcat to ARSystem.
Thanks, John -- View this message in context: http://old.nabble.com/RKM-ITSM-Form-Indexing-Issue-After-Initial-RKM-Install-tp28754126p28770670.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
