Changing filters and field size doesn't seem to solve the issue......... so, is
there any work arround?
thanks
frex
--- En date de : Ven 1.7.11, Frex Popo <frexp...@yahoo.fr> a écrit :
De: Frex Popo <frexp...@yahoo.fr>
Objet: SRM 7.6.4 - mapping truncated.
À: arl...@arslist.org
Date: Vendredi 1 juillet 2011, 12h48
Dear all,
I am having an issue with User responses not being mapped to the backend
incident. The value of the mapping gets truncated to 254 by the time its
written to the back end incident. I am concatenating the values from user
responses which when added up teh sum goes beyond the 255 characters. There are
two problem here, the first is a field mapping_trunc which is set 255 and a
filter called SRS:QSR:SetTruncMapping_500 which even if you increase the field
mapping_trunc it will filter will truncate the sting to 254. My question is,
would changing the field size and the filter have any ramifications, and is
there a work arround to this.
Kind Regards,
frex
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