Remedy Email Engine in ARS 6.x

Folks, A couple email engine beginner questions... We're setting up an automation between one system's email output and Remedy incoming Email Engine for creation of new tickets. The email from the upstream system is shared by other teams, not just Remedy, so I'm trying to minimize impact to

Re: Remedy Email Engine in ARS 6.x

Gellenbeck Sent: Fri 2/8/2008 3:08 PM To: arslist@ARSLIST.ORG Subject: Remedy Email Engine in ARS 6.x ** Folks, A couple email engine beginner questions... We're setting up an automation between one system's email output and Remedy incoming Email Engine for creation of new tickets. The email