Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure'

2012-06-06 Thread arslist
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta Sent: June 6, 2012 8:34 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure' ** The shown status field is field id 7. The one that has a hidden value is th

Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure'

2012-06-06 Thread Jose Huerta
e Huerta > *Sent:* Wednesday, June 06, 2012 8:34 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy SRM > Incident > Tibco - failed to move to > 'Incident Closure' > > > > ** The shown status field is field id 7. The one that has a hidden value > is the st

Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure'

2012-06-06 Thread Nancy Tietz
, June 06, 2012 8:34 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure' ** The shown status field is field id 7. The one that has a hidden value is the status reason. So I don't think that this is the problem. J

Re: Remedy SRM > Incident > Tibco - failed to move to 'Incident Closure'

2012-06-06 Thread Jose Huerta
this for you. > > ** ** > > Daniel > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jose Huerta > *Sent:* June 6, 2012 8:05 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Reme