**
Well,
so this is a physical mailing from BMCSoftware,
but it
seems related to some ancient data appearing for people.
Somehow I have joined a company
called
"Ultramar Diamond Shamrock
Incorporated"
[which
doesn't match any support id I have on the web page]
Ironically the brochure is for
"Transitioning the Service Desk from Reactive to
Proactive",
which
considering this week .......
cheers
... Daniel
p.s.
this might have been based on an error that occurred in
1998.
If
someone reading this in BMC knows who does Webinar mail
outs,
ask
them to check their database please. This was sent from
Houston,
and
Houston, we have a problem
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