Hello listers,
I have modified several fields on HPD:Help Desk to have only permissions of
a dynamic group that I have added to the form.  This is to restrict access
to these fields based on operational category values, or give Public access
otherwise.  This works fine--so far so good.  However, when the user clicks
the PRINT button (which runs a crystal report via an AL), the contents of
these fields do not appear in the resulting report.

Has anyone seen this before, or had trouble getting fields with dynamic
group permissions to appear in reports?

We have
ARS 7.1.0 patch003
ITSM 7.0.3 patch008
CMDB 2.1.0 patch003
SLM 7.1.00  patch001, 9004v3
Oracle 10g R2
Red Hat Linux 4 Nahant 5 (32-bit)

Thanks,
Chuck Baldi

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