ITSM 764 sp2
Has anyone come up with logic on forcing a Work Detail entry every time an
incident record is updated?
This was a requirement in our old 63 system and was easy since it was just a
Diary field but not so much with individual work info records.
Any advice is appreciated.
Thank you
caruso.fr...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, October 29, 2012 3:01 PM
Subject: Requiring Work Detail On Incident Update
ITSM 764 sp2
Has anyone come up with logic on forcing a Work Detail entry every time an
incident record is updated?
This was a requirement in our old 63 system
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