SDE from a
budget standpoint.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken
Sent: Monday, September 19, 2011 11:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: SDE versus ARS
If you don't mind, what size
,
there was a budget reduction and a RIF.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, September 14, 2011 4:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: SDE versus ARS
** Robert,
Am I reading
Going out on a limb, but we are being forced to move away from Remedy due to
budget and personnel reductions. Was wondering if any of you guys knew much
about Service Desk Express (SDE). We were primarily using ARS for ticketing
and assets management, had never broken into Change, SRM and
USSTRATCOM/JWAC
Sent: September 14, 2011 1:41 PM
To: arslist@ARSLIST.ORG
Subject: SDE versus ARS
**
Going out on a limb, but we are being forced to move away from Remedy due to
budget and personnel reductions. Was wondering if any of you guys knew much
about Service Desk Express (SDE). We
representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Spangler Robert C CIV USSTRATCOM/JWAC
Sent: Wednesday, September 14, 2011 10:41 AM
To: arslist@ARSLIST.ORG
Subject: SDE versus ARS
**
Going out on a limb, but we are being
.
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Spangler Robert C CIV
USSTRATCOM/JWAC
Sent: Wednesday, September 14, 2011 12:41 PM
To: arslist@ARSLIST.ORG
Subject: SDE versus ARS
**
Going out on a limb, but we are being forced to move away from
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Spangler Robert C CIV USSTRATCOM/JWAC
Sent: Wednesday, September 14, 2011 12:41 PM
To: arslist@ARSLIST.ORG
Subject: SDE versus ARS
**
Going out on a limb, but we are being forced to move away from Remedy due to
budget and personnel reductions
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William H. Du Chene
Sent: Wednesday, September 14, 2011 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: SDE versus ARS
**
I have worked with both of them over the years and have a fair amount of
experience with both
out there.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of William H. Du Chene
Sent: Wednesday, September 14, 2011 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: SDE versus ARS
**
I have worked with both of them over
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, September 14, 2011 4:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: SDE versus ARS
** Robert,
Am I reading this right that you were in production less than a year before
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