ok, appearently the cache: is missing some stuff.. and when you clear
the cache it deletes the fix..
(/pluginsignal/SRMSServiceRequestBrowser/* is missing in the cache..
so the browser cannot run it.. )
On Fri, Mar 9, 2012 at 1:33 PM, patrick zandi <remedy...@gmail.com> wrote:
> Hey ya'll,
> with usertool OR web // we have we found a weird issue that is hit and run
> problem:
> It only happens to some people on their individual desktops, but if you sign
> on as them it works find.. back to their desktop it does not.
>
> seeing the fieldid 179 issue where it is being populated (occasionally and
> unknowingly) with stuff like the below..
>
> <ACTL> Continuing SRS:SRC:SaveServiceRequest-CreateSR_NoAttach (100)
> <ACTL> 1: Push Fields
> <ACTL> To Schema SRM:Request on Server @
>
> <CLAT> /* Thu Mar 08 2012 15:38:44.3960 */+API call
> <CLAT> /* Thu Mar 08 2012 15:38:44.5990 */-API call
> <ACTL> (1000000338) = william.ANIPPET
> <ACTL> (1000000337) = william.ARPNET
> <ACTL> (1000000163) = 4000
> <ACTL> (1000000162) = 3000
> <ACTL> (1000000082) = COMPANY
> <ACTL> (1000000056) = 1 555 374-1212
> <ACTL> (1000000048) = william.snipp...@whatever.com
> <ACTL> (1000000025) = William SNIPPETT
> <ACTL> (1000000019) = William
> <ACTL> (1000000018) = SNIPPET
> <ACTL> (1000000017) = SNIPPETT
> <ACTL> (1000000010) = EDS
> <ACTL> (1000000001) = EDS2DC
> <ACTL> (1000000000) = .
> <ACTL> (303493900) = 2000
> <ACTL> (303472300) = 1
> <ACTL> (303470900) =
> <ACTL> (303356300) = en_US
> <ACTL> (303051500) = Thursday, March 08, 2012 3:38:44 PM
> <ACTL> (302829600) = Password Reset Request
> <ACTL> (302804700) = en_US
> <ACTL> (302793600) = 1000
> <ACTL> (302793500) = 0
> <ACTL> (302791600) = Thursday, March 08, 2012 3:34:01 PM
> <ACTL> (301438012) = 3000
> <ACTL> (301303200) = SR222436159200Ss4FYQDCghMA-rIa
> <ACTL> (301244700) = Password Reset Request
> <ACTL> (300890310) =
> <ACTL> (300810110) =
> <ACTL> (250000054) =
> <ACTL> (250000051) =
> <ACTL> (230000009) = SERVICE_REQUEST
> <ACTL> (200000006) = Support
> <ACTL> (179) = <html><head><title>Apache Tomcat/6.0.32 - Error
> report</title><style><!--H1
> {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;}
> H2
> {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;}
> H3
> {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;}
> BODY
> {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B
> {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;}
> P
> {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A
> {color : black;}A.name {color : black;}HR {color : #525D76;}--></style>
> </head><body><h1>HTTP Status 404 -
> /pluginsignal/SRMSServiceRequestBrowser</h1><HR size="1"
> noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b>
> <u>/pluginsignal/SRMSServiceRequestBrowser</u></p><p><b>description</b>
> <u>The requested resource (/pluginsignal/SRMSServiceRequestBrowser) is not
> available.</u></p><HR size="1" noshade="noshade"><h3>Apache
> Tomcat/6.0.32</h3></body></html>
> <ACTL> (8) = Not Utilized
> <ACTL> (7) = 1500
> <ACTL> (1000003306) = 1 555 374-1212
> <ACTL> (1000003302) = william.snip...@co1.com
> <ACTL> (1000003301) = Support
> <ACTL> (1000003300) = CO
> <ACTL> (1000003299) = COMPANY 1
> <ACTL> (1000003298) = Snippet
> <ACTL> (1000003297) = William
> <ACTL> (1000003296) = PPL000000010389
> <ACTL> (1000001181) = Thursday, March 08, 2012 3:34:01 PM
> <ACTL> (1000000829) = REQ000000028580
>
> <CLAT> /* Thu Mar 08 2012 15:38:44.6140 */+API call
> <CLAT> /* Thu Mar 08 2012 15:38:44.6610 */-API call
> <ACTL> **** Error while performing active link action
>
>
>
> --
> Patrick Zandi
>
--
Patrick Zandi
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