Re: SRM Integration Question

2010-05-10 Thread Savant, don...@cio
: SRM Integration Question Thank You Shawn We will need to check into that ourselves as well. Nice heads up. Respectfully, William Abdo From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, May 07, 2010 2:14 PM To: arslist

Re: SRM Integration Question

2010-05-10 Thread William Abdo
] On Behalf Of Savant, don...@cio Sent: Monday, May 10, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Integration Question ** As it was explained by our sales rep, SRM is licensed by user under the old green ‘a la carte’ support model. There’s no distinction between external and internal

SRM Integration Question

2010-05-07 Thread William Abdo
Hello Remedy Wizards, I really could use your wisdom on this one. Does anyone out there have experience in performing or know of someone that has performed an SRM 7.6.00 integration with more than 500,000 Users? Or, If you had to do this, how would you proceed? Respectfully,

Re: SRM Integration Question

2010-05-07 Thread Pierson, Shawn
may not be able to provide much assistance. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Abdo Sent: Friday, May 07, 2010 8:19 AM To: arslist@ARSLIST.ORG Subject: SRM Integration Question ** Hello Remedy Wizards, I really

Re: SRM Integration Question

2010-05-07 Thread William Abdo
) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, May 07, 2010 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Integration Question ** William, You may get more answers if you clarify your question. You didn’t mention what you are integrating with, so I assume you

Re: SRM Integration Question

2010-05-07 Thread Pierson, Shawn
is the biggest one since you would want to segregate the data. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Abdo Sent: Friday, May 07, 2010 12:52 PM To: arslist@ARSLIST.ORG Subject: Re: SRM Integration Question Thank You Shawn, We

Re: SRM Integration Question

2010-05-07 Thread William Abdo
Subject: Re: SRM Integration Question We were looking at using SRM in a similar fashion for external users. However, you will want to have your contracts and legal groups look over the contract to make sure you are allowed to use it in that way. There were questions here over whether or not BMC

SRM Integration Question

2010-05-06 Thread William Abdo
Hi All, Does anyone out there have experience in performing or know of someone that has performed and SRM integration with more than 500,000 Users? Hopefully not importing all the users? SRM 7.6.00 Respectfully, William Abdo