, David
Sent: Wednesday, February 08, 2012 5:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM and Approval activity log issue
Hi Tony,
Yes, we are aware of this issue, it's actually an ITSM-wide issue, and a
backlog has been created to rectify this in a future release.
Thanks,
David
From
need
to be updated.
Cheers
Pete
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chou, David
Sent: Wednesday, February 08, 2012 6:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM and Approval activity log issue
**
Hi Tony
All
I am having an issue with the activity log in SRM and Approval Central. If a
user creates a service request and creates an Activity Log entry the entry
is not visible to the approver in Approval Central. The second issue is that
the activity log issue breaks the ability for the approver to
Pete -
I am not aware of any OOTB functionality which ties Approval Central
questions/comments with SRM Activity Logs or vice versa. Similar limitations
exist within the integration between Change Management, and Approval Central.
(You will find there is nowhere on the CRQ to see questions
, February 08, 2012 12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM and Approval activity log issue
**
Pete -
I am not aware of any OOTB functionality which ties Approval Central
questions/comments with SRM Activity Logs or vice versa. Similar limitations
exist within the integration between Change
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