Re: SRM and Approval activity log issue

2012-02-09 Thread Andrew C Goodall
, David Sent: Wednesday, February 08, 2012 5:53 PM To: arslist@ARSLIST.ORG Subject: Re: SRM and Approval activity log issue Hi Tony, Yes, we are aware of this issue, it's actually an ITSM-wide issue, and a backlog has been created to rectify this in a future release. Thanks, David From

Re: SRM and Approval activity log issue

2012-02-09 Thread Joran, Peter CTR WHS/ITMD/CACI
need to be updated. Cheers Pete -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chou, David Sent: Wednesday, February 08, 2012 6:53 PM To: arslist@ARSLIST.ORG Subject: Re: SRM and Approval activity log issue ** Hi Tony

SRM and Approval activity log issue

2012-02-08 Thread Joran, Peter CTR WHS/ITMD/CACI
All I am having an issue with the activity log in SRM and Approval Central. If a user creates a service request and creates an Activity Log entry the entry is not visible to the approver in Approval Central. The second issue is that the activity log issue breaks the ability for the approver to

Re: SRM and Approval activity log issue

2012-02-08 Thread Tony Worthington
Pete - I am not aware of any OOTB functionality which ties Approval Central questions/comments with SRM Activity Logs or vice versa. Similar limitations exist within the integration between Change Management, and Approval Central. (You will find there is nowhere on the CRQ to see questions

Re: SRM and Approval activity log issue

2012-02-08 Thread Chou, David
, February 08, 2012 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: SRM and Approval activity log issue ** Pete - I am not aware of any OOTB functionality which ties Approval Central questions/comments with SRM Activity Logs or vice versa. Similar limitations exist within the integration between Change