Re: SRM and Reopening Inicdents -- SOLVED

2009-04-03 Thread SCOTT PHILBEN
Looks like I found the answer on BMC's website: Problem 20005347 Please refer to the updated Service Request Management 2.2.00 Release Notes page 16. These release notes were refreshed on the support web site, so be sure to have the most recent copy. Defect SW00261294 When working on the

Re: SRM and Reopening Inicdents -- SOLVED

2009-04-03 Thread Tanner, Doug
Your Business, BMC's way! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of SCOTT PHILBEN Sent: Friday, April 03, 2009 1:45 PM To: arslist@ARSLIST.ORG Subject: Re: SRM and Reopening Inicdents -- SOLVED Looks like I found

Re: SRM and Reopening Inicdents -- SOLVED

2009-04-03 Thread Lyle Taylor
] On Behalf Of SCOTT PHILBEN Sent: Friday, April 03, 2009 11:45 AM To: arslist@ARSLIST.ORG Subject: Re: SRM and Reopening Inicdents -- SOLVED Looks like I found the answer on BMC's website: Problem 20005347 Please refer to the updated Service Request Management 2.2.00 Release Notes page 16