Re: SW00247290 - Death of the Plugin Server

2008-11-24 Thread Jase Brandon
@ARSLIST.ORG *Sent:* Thursday, November 20, 2008 12:59:23 PM *Subject:* Re: SW00247290 - Death of the Plugin Server ** here is the part that's perplexing me all, I can see in the armonitor.log that plugin.exe was started with success. I can see plugin.exe running in the task mgr, looks fine

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Jase Brandon
get on your user client? Joe -- *From:* patrick zandi [EMAIL PROTECTED] *To:* arslist@ARSLIST.ORG *Sent:* Wednesday, November 19, 2008 10:49:20 PM *Subject:* Re: SW00247290 - Death of the Plugin Server ** I have seen this issue: Login to ars, go to look

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread patrick zandi
- Death of the Plugin Server ** I have seen this issue: Login to ars, go to look at licenses, and chck floating and fixed and the next thing youknow crash... AS 7.1 + P2 p3 I do not have the fix yet... but just a note.. On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon [EMAIL PROTECTED]wrote

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Axton
] To: arslist@ARSLIST.ORG Sent: Wednesday, November 19, 2008 10:49:20 PM Subject: Re: SW00247290 - Death of the Plugin Server ** I have seen this issue: Login to ars, go to look at licenses, and chck floating and fixed and the next thing youknow crash... AS 7.1 + P2 p3 I do not have the fix yet

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Joe DeSouza
From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, November 20, 2008 10:16:40 AM Subject: Re: SW00247290 - Death of the Plugin Server This means the plugin server crashed.  I either generate a core file or attach a debugger to the plugin server to see what the stack

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Jase Brandon
10:16:40 AM *Subject:* Re: SW00247290 - Death of the Plugin Server This means the plugin server crashed. I either generate a core file or attach a debugger to the plugin server to see what the stack trace is when it crashed, then report the results to bmc. Not sure how/if you w/could do

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Jase Brandon
:16:40 AM *Subject:* Re: SW00247290 - Death of the Plugin Server This means the plugin server crashed. I either generate a core file or attach a debugger to the plugin server to see what the stack trace is when it crashed, then report the results to bmc. Not sure how/if you w/could do

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Ron Legters
if that helps. Thanks, Ron Tools Admin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon Sent: Thursday, November 20, 2008 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: SW00247290 - Death of the Plugin Server ** here is the part that's

Re: SW00247290 - Death of the Plugin Server

2008-11-20 Thread Joe DeSouza
@ARSLIST.ORG Sent: Thursday, November 20, 2008 12:59:23 PM Subject: Re: SW00247290 - Death of the Plugin Server ** here is the part that's perplexing me all, I can see in the armonitor.log that plugin.exe was started with success. I can see plugin.exe running in the task mgr, looks fine

SW00247290 - Death of the Plugin Server

2008-11-19 Thread Jase Brandon
Hello All, ARS 7.1 Patch 002 SQLServer 2003 Our Plugin server crashed on our production box last night and I have been having similar woes on our dev box for a week without a total crash. We discovered Defect SW00247290—The REMEDY.ARDBC.APPQUERY plug-in (ardbcQuery.dll) intermittently crashes

Re: SW00247290 - Death of the Plugin Server

2008-11-19 Thread patrick zandi
I have seen this issue: Login to ars, go to look at licenses, and chck floating and fixed and the next thing youknow crash... AS 7.1 + P2 p3 I do not have the fix yet... but just a note.. On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon [EMAIL PROTECTED] wrote: ** Hello All, ARS 7.1 Patch 002

Re: SW00247290 - Death of the Plugin Server

2008-11-19 Thread Joe DeSouza
Jase, Patrick, What is the error that you get on your user client? Joe From: patrick zandi [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, November 19, 2008 10:49:20 PM Subject: Re: SW00247290 - Death of the Plugin Server ** I have seen this issue