> Hi, > In our production environment, we had used 'use sla due date Set from App form' option configured in service targets which is getting sla due date from a custom field in HPD:Help Desk. > > > Although we can see the custom field is getting set but in SLM:Measurement ReferenceEndGoalforRequestBasedSVTsFieldValue field is empty even in OOTB filter created during Data Source rebuild is mapped with custom field which is getting set. > > We can't reproduce the log as it is production environment. In other environments it is working fine. > Please suggest if anyone faced similar issue and got any resoution. > Regards, > Shambo. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" >
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
