Re: Smart IT Configuration File

2015-02-16 Thread Maheshwari Lakshmanan
Please check connect.properties under apache/tomcat/external-conf to see if ARS details are intact. Datastore details would be accessible from the MyIT admin console(the module via Remedy).. Thanks & Regards, Maheshwari L ___

Fwd: Smart IT Configuration File

2015-02-16 Thread BradRemedy
Hi Anyone know where the "config" file is for Smart IT ? We have run into a problem where our POC environment has stopped working and I suspect that it is a configuration we have done on out side somewhere that is causing the problem. Currently, when we go to the smart IT page, I am presented wit

Smart IT Configuration File

2015-02-16 Thread BradRemedy
Hi Anyone know where the "config" file is for Smart IT ? We have run into a problem where our POC environment has stopped working and I suspect that it is a configuration we have done on out side somewhere that is causing the problem. Currently, when we go to the smart IT page, I am presented wit