Hi All
I have Smart IT installed against ITSM 8.1. The installation went through
with no errors and all looks pretty good.
However, I am having a small problem where if I want to create a new
incident on the Smart IT console that the Urgency, Impact and status drop
down fields are not showing any
There is hotfix available for this issue. Can you tell me the request
number you submitted with support. I will send you the hotfix via ticket.
Regards,
Vaibhav
On Feb 27, 2015 3:33 AM, "BradRemedy" wrote:
> **
> Hi All
>
> I have Smart IT installed against ITSM 8.1. The installation went throug
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