Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Arner, Todd
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Natalia Cuesta Sent: Wednesday, September 30, 2015 1:04 PM To: arslist@ARSLIST.ORG Subject: Re: So why did this happen (alternat title: How to lock out all of your users) ** Hi, I cleaned the Remedy cach

Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Natalia Cuesta
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Wednesday, September 30, 2015 1:58 PM To: arslist@ARSLIST.ORG Subject: [arslist] So why did this happen (alternat title: How to lock out all of your users) ** We have a Remedy 7.6.04

Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Richter, Howard (CEI-Atlanta)
Of William Rentfrow Sent: Wednesday, September 30, 2015 1:58 PM To: arslist@ARSLIST.ORG Subject: [arslist] So why did this happen (alternat title: How to lock out all of your users) ** We have a Remedy 7.6.04 system which as been replaced by another vendor. It is being phased out. As part of

So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread William Rentfrow
We have a Remedy 7.6.04 system which as been replaced by another vendor. It is being phased out. As part of that process we are greatly reducing licenses and changing users to floating from fixed. I did a search in the User form where 'Application License' LIKE "%Fixed%". Then I exported the