Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
Hello All, We have a very strange issue on our custom 7.1 patch 22 server and I wanted to reach out to see if anyone else is encountering this or if they have any insight. The issue is that a random sample of Windows 7 users is seeing timestamps as 1 hour less than their configured timezone.

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
Correction, we have a 7.1 patch 7 server. Clarification: The 1 hour discrepancy appears when displaying date/time fields and $TIMESTAMP$ variables on forms in the user client. Sorry that it wasn't clear in the original wording. I've corrected it in red below: On Thu, Nov 3, 2011 at 11:44 AM,

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Axton
Timezone information is extrapolated from the client machine using javascript. There is no other way to get this information. Check the settings on the client machine; make sure both the date/time and timezone information is accurate. Also check the version of java in use with your midtier.

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Grooms, Frederick W
, 2011 2:08 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Correction, we have a 7.1 patch 7 server. Clarification:  The 1 hour discrepancy appears when displaying date/time fields and $TIMESTAMP$ variables on forms in the user client.  Sorry

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
: arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez Sent: Thursday, November 03, 2011 2:08 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Correction, we have a 7.1 patch 7 server. Clarification: The 1 hour discrepancy appears when displaying date/time

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Grooms, Frederick W
03, 2011 3:40 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Thanks for your replies, Axton and Fred. BMC got back to me and we were able to demonstrate the issue to them over a webex.  BMC was able to replicate the issue in one of their test environments

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez Sent: Thursday, November 03, 2011 3:40 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Thanks for your replies, Axton and Fred