Hello All,
We have a very strange issue on our custom 7.1 patch 22 server and I wanted
to reach out to see if anyone else is encountering this or if they have any
insight.
The issue is that a random sample of Windows 7 users is seeing timestamps
as 1 hour less than their configured timezone.
Correction, we have a 7.1 patch 7 server.
Clarification: The 1 hour discrepancy appears when displaying date/time
fields and $TIMESTAMP$ variables on forms in the user client. Sorry that
it wasn't clear in the original wording. I've corrected it in red below:
On Thu, Nov 3, 2011 at 11:44 AM,
Timezone information is extrapolated from the client machine using
javascript. There is no other way to get this information. Check the
settings on the client machine; make sure both the date/time and timezone
information is accurate. Also check the version of java in use with your
midtier.
, 2011 2:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Strange time display issues, possible DST bug?
** Correction, we have a 7.1 patch 7 server.
Clarification: The 1 hour discrepancy appears when displaying date/time fields
and $TIMESTAMP$ variables on forms in the user client. Sorry
:
arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez
Sent: Thursday, November 03, 2011 2:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Strange time display issues, possible DST bug?
** Correction, we have a 7.1 patch 7 server.
Clarification: The 1 hour discrepancy appears when displaying date/time
03, 2011 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Strange time display issues, possible DST bug?
** Thanks for your replies, Axton and Fred.
BMC got back to me and we were able to demonstrate the issue to them over a
webex. BMC was able to replicate the issue in one of their test environments
Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez
Sent: Thursday, November 03, 2011 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Strange time display issues, possible DST bug?
** Thanks for your replies, Axton and Fred
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