Hi Listeners, Is anyone using Customer support Module version 5.4 ? I need to find out the logic how Remedy Application Service updates the issue interaction when you sent an email to inbox address with ticket number in subject line.
Can any one help me with it? Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
