Re: Turning off Sandbox for the CMDB

2011-09-16 Thread Peter Romain
on unless the issues found make it impossible to use. Cheers Peter -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lyle Taylor Sent: 15 September 2011 16:35 To: arslist@ARSLIST.ORG Subject: Re: Turning off Sandbox for the

Re: Turning off Sandbox for the CMDB

2011-09-15 Thread John Doe
k you have a rogue job executing.  I know it seems tedious, but it worked for me :-) Once you have done this I think you might see this oddity, go away. Good luck From: Tricia To: arslist@ARSLIST.ORG Sent: Wednesday, September 14, 2011 8:16 PM Subject: Turning of

Re: Turning off Sandbox for the CMDB

2011-09-15 Thread patchsk
We are on ITSM 7.6.03, we do see this happening at very random. As we see this happening we fix directly on the BMC:Core Base element form manually. It is just the name, the other attributes were still intact in our case. On Sep 14, 8:16 pm, Tricia wrote: > We are facing a major problem with our

Re: Turning off Sandbox for the CMDB

2011-09-15 Thread Lyle Taylor
14, 2011 7:16 PM To: arslist@ARSLIST.ORG Subject: Turning off Sandbox for the CMDB We are facing a major problem with our CMDB (Asset Management 7.5, ARS 7.5). The CIs are being renamed to Sandbox Create at random times. It is happening with great frequency and BMC Support has no idea how to res

Turning off Sandbox for the CMDB

2011-09-14 Thread Tricia
We are facing a major problem with our CMDB (Asset Management 7.5, ARS 7.5). The CIs are being renamed to Sandbox Create at random times. It is happening with great frequency and BMC Support has no idea how to resolve it. We are not using the CMDB with any discovery tools or any data imports. So I