We did an upgrade from 7.6.04 to 9.0.01. One of the escalation add notes to the worklog on incident form and then updates a field in View table using Set fields.
View table field update returns an error 'java.lang. null exception'. We tried to duplicate the same workflow with external code like cold fusion or .net but could not find a way to update the worklog. We finally replaced the view form with regular form and it worked. Is it an issue with Remedy 9 that we can't update a field in View form using Set fields action? Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
