Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-09-10 Thread patchsk
We went to 7.5p3 from 6.3p24 early this year. Anything equal or above 6.3 is supported for a direct upgrade to 7.5. However we did run into some sql errors during some meta data update for which bmc provided us some sql statements to manually run before upgrade. Also I had to delete flashboard for

Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-08-31 Thread Ddussie
Shawn, We just upgraded from 6.3 patch 20 to 7.5 patch 4; however on aix and 10g. Hopefully this helps Issues: Installer failed 1. on box 4& 5 in web view of group form; either delete view/ fields. 2. Flashboards - completely changes - since we have not customized, deleting the fb:alarm, datas

Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-08-30 Thread Jason Miller
nd noticed no real problems.. > > Joe > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org]*on Behalf Of *Jason Miller > *Sent:* Monday, August 30, 2010 5:14 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: U

Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-08-30 Thread Joe D'Souza
]on Behalf Of Jason Miller Sent: Monday, August 30, 2010 5:14 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade planned - to ARS 7.5 & Windows 7 ** The WUT is not supported on a 64bit OS. We have seen issues with 64bit Vista and higher using the 7.5 WUT. The 7.1 client works much bette

Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-08-30 Thread Jason Miller
Sent: Monday, August 30, 2010 4:19 PM > To: arslist@ARSLIST.ORG > Subject: Upgrade planned - to ARS 7.5 & Windows 7 > > Greetings List! > > I am hoping someone will have information, as it seems rather scarce. > > We are upgrading our Remedy system from 6.03 to 7.5 (y

Re: Upgrade planned - to ARS 7.5 & Windows 7

2010-08-30 Thread LJ LongWing
riginal Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shawn Stonequist Sent: Monday, August 30, 2010 4:19 PM To: arslist@ARSLIST.ORG Subject: Upgrade planned - to ARS 7.5 & Windows 7 Greetings List! I am hoping someone will have infor

Upgrade planned - to ARS 7.5 & Windows 7

2010-08-30 Thread Shawn Stonequist
Greetings List! I am hoping someone will have information, as it seems rather scarce. We are upgrading our Remedy system from 6.03 to 7.5 (yay!) and some of our client-side OS to Windows 7 (still undecided if this is a yay or nay). Haven't found much on the compatability between these two (List,