Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
ARERR [9062] Error encountered during string conversion from Unicode : string ;yêÇÕáB¬bÛã=·Ø Remedy 6.3 (no patch) Windows/Sql Server Has anyone seen the above error message when querying AD? Is there a fix that doesn't involve patching? It only happens on some accounts, but on

Re: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Meyer, Jennifer L
Does the user's name perhaps contain a character that Remedy can't read? For example, if you have installed the English language pack, but not the Japanese language pack, and the user has a Japanese character in his or her name, an error of this sort might occur. Jennifer Meyer Remedy

Re: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Nope, standard American name (whatever that is these days). Nothing special. We even checked all of the Unicode fields in AD to make sure there weren't any bazaar characters in there. There was one field with a bazaar character, so we left that field off of the vendor form, but it still had the

Re: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Lyle Taylor
I don't have an answer for Gary's question, but wanted to point out that you shouldn't need to install a foreign language pack in order to handle foreign characters. Remedy's ability to handle foreign characters depends entirely on it being set up for Unicode. However, Gary, does this happen

Re: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Axton
6.3 does not support multiple localizations; back then a separate arserver was required for each localization set, though every localization set supported english. This may not even be a case of Unicode data. You can get garbage like that when applications perform illegal memory operations.

Re: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form

2009-08-24 Thread Lyle Taylor
That's right - I forgot about that that was the case with 6.3 (my time with 6.3 was limited - fortunately...). Thanks for the correction, Axton. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Axton Sent: Monday, August 24, 2009 3:07 PM To: