What can the Email Engine do?

Hello List, I'm hoping you can guide us, We are configuring the email engine for the first time, however, we would like to know if it can handle bi- directional communicate between mailboxes for modification/updates of a single ticket? 1. Application A send to the Remedy mailbox an

Re: What can the Email Engine do?

entries after the initial creation. You would need to create a customization for Application A to update the Incident. -Original Message- From: Dee ddus...@aim.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Feb 12, 2014 10:41 am Subject: What can the Email Engine do? Hello List, I'm

Re: What can the Email Engine do?

Thank you. We are looking at the RBE. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years