a question on mapping

2013-04-20 Thread Frex Popo
Hello everyone,   Sad as it might sound but still using SRM2.2 and I have a small question.   Say you have AOT's using Work Order templates and the Work Order templates have task groups attached to them. Can you pass data from Work Order to Tasks on the fly, I mean when the Service Request is cre

Re: a question on mapping

2013-04-20 Thread Tauf Chowdhury
Frex, I don't think you can do this (even in the later versions) unless the tasks are pulling info like requester location and name from the parent work order using out of the box workflow. The basics of SRM is that it pushes data to the interface forms of the fulfillment apps whether it be WO/Chan