The 390600 : The file specified for a form does not hold a form definition (ARERR 400) error blocked arserverd from starting arforkd. Apparently one or more.def files distributed in patch 7 for Solaris/Sybase were corrupt. I copied over the Windows files and got past the arerr 400, and arforkd came up.
________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of O'Hara, Jim Sent: Saturday, November 28, 2009 3:52 PM To: arslist@ARSLIST.ORG Subject: Re: arforkd won't start ** I thought I would re-post in hopes that someone who was off last week will see this know the answer. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of O'Hara, Jim Sent: Monday, November 23, 2009 4:12 PM To: arslist@ARSLIST.ORG Subject: arforkd won't start ** Solaris 10, Sybase 12.5.3 I'm trying to upgrade a 5.1.2 arserver to 7.1. On my stage 5 restart, ar_install started arserver but couldn't start arforkd. There were several other tries where I let it try longer (answered [y] instead of [n]) . I then tried a manual start (arsystem), and noticed this in the console output: ars02-new% /opt/ar/ars02/bin/arsystem start & [1] 4930 ars02-new% Action Request System initializing. Starting AR System Server (ARNOTE 0) AR Monitor version 7.1.00 Patch 007 200904160530 started. (ARNOTE 0) AR Monitor started. (ARNOTE 0) ARMonitor child process (pid:4965) started. ./arserverd server: locale=[[ C ]], LANG=[[ C ]] Action Request System(R) Server Version 7.1.00 Patch 007 200904160530 (c) Copyright 1991-2007 BMC Software, Inc. 390600 : This version of the Action Request System(R) is ready for use or evaluation without purchasing or activating an authorization key. For unlimited capabilities, contact your sales representative. (ARNOTE 27) 390600 : The file specified for a form does not hold a form definition (ARERR 400) Action Request System initialization is complete. Here is the console output from the ar_install (earlier): ars02-new% more ar_install.log Platform: solaris Version: 5.10 Platform Subtype: solaris OS Locale: C Monday, November 23, 2009 2:28:34 PM PST Installing as arsystem Installation will re-start at stage 5 Because you are installing the AR System software as a user other than root, note the following: - Some of the files that are normally created or updated in the /etc directory during a root installation will be placed in the AR System home directory - In order to complete the installation process, the files must be copied to the /etc directory at the specified time To facilitate this installation, please create and give full read/write/execute permissions to the /etc/arsystem directory ****************************************************************** * * Action Request System(R) Installation * ****************************************************************** A record of this installation will be kept in /usr/tmp/ar_install.log Stage 1: Monday, November 23, 2009 2:28:34 PM PST Stage 2: Monday, November 23, 2009 2:28:34 PM PST Stage 3: Monday, November 23, 2009 2:28:34 PM PST Stage 4: Monday, November 23, 2009 2:28:34 PM PST Stage 5: Monday, November 23, 2009 2:28:34 PM PST Starting the AR System Server: Monday, November 23, 2009 2:28:34 PM PST AR System Server did not start in the allocated time. Do you want to continue waiting for the AR System Server to start [y] n Could not start AR System arforkd AR System installation terminated at Stage 0: Initialization. The new AR System directories are installed. The previous AR System directories have been saved with .bak suffix. Check /usr/tmp/ar_install.log and /usr/tmp/arErrorLog to identify the problem. If necessary, call Technical Support to resolve the problem. Once the problem has been resolved, continue the installation from the point at which it terminated by issuing the following command ./ar_install_SW00276692 -s where is the number of stage at which the previous installation terminated. Does arforkd care about Java to start up? In the 5.1.2 arsystem file, the JAVADIR env variable needed to start with ":". Is that still true in 7.1? #JAVADIR=/usr/java JAVADIR=:/usr/java:/usr/java/jre/lib/sparc/server/:/usr/java/bin Thanks, Jim O'Hara _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
