Re: backup and recovery

2008-06-09 Thread Rick Cook
n trying to install it we got an >> error that we were at an incompatible patch level, so I'm waiting to talk to >> BMC again about it. >> >> >> -- >> >> *From:* Action Request System discussion list(ARSList) [mailto: >>

Re: backup and recovery

2008-06-06 Thread Rick Cook
27;m waiting to talk to > BMC again about it. > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, June 06, 2008 1:57 PM > *To:* arslist@ARSLIST.ORG > *

Re: backup and recovery

2008-06-06 Thread LJ Longwing
@ARSLIST.ORG Subject: Re: backup and recovery ** The problem, Chris, is that it's all data. If it can be read by an AR System, you can export it and import it. You may be able to get it from your DBA, too, but unless you get it out in an ARS-readable format, you'll have to import it t

Re: backup and recovery

2008-06-06 Thread Moore, Christopher Allen
Friday, June 06, 2008 1:57 PM To: arslist@ARSLIST.ORG Subject: Re: backup and recovery ** The problem, Chris, is that it's all data. If it can be read by an AR System, you can export it and import it. You may be able to get it from your DBA, too, but unless you get it out in an ARS-readable

Re: backup and recovery

2008-06-06 Thread Rick Cook
> > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, June 06, 2008 10:12 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: backup and recovery > > > > ** The Interface_Create form might be necess

Re: backup and recovery

2008-06-06 Thread Moore, Christopher Allen
M To: arslist@ARSLIST.ORG Subject: Re: backup and recovery ** The Interface_Create form might be necessary to have your consoles be populated correctly. I would check at least all of the table fields on each of the main forms, and ensure that all of the feeding forms are also updated. This will

Re: backup and recovery

2008-06-06 Thread Rick Cook
The Interface_Create form might be necessary to have your consoles be populated correctly. I would check at least all of the table fields on each of the main forms, and ensure that all of the feeding forms are also updated. This will catch Assignment records, Work Entries, Templates, etc. Rick

backup and recovery

2008-06-06 Thread Moore, Christopher Allen
Related to my last post- we're going to have to recover from a backup created on Thursday night. The problem is that thousands of tickets have been created since which we'd like to save. Does anyone have any advice on how to get those tickets? I've done recoveries before, but never tried to c