by the time they
receive the incident.
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Julie L Kanakanui JLKANAKA
*Sent:* Friday, August 08, 2008 9:35 AM
*To:* arslist@ARSLIST.ORG
*Subject:* restrict view of Product Categorizations by Support
on list(ARSList)" arslist@ARSLIST.ORGDate: 08/09/2008 05:29PMSubject: Re: restrict view of Product Categorizations by Support Group?**
We have visited this same topic, but found no way OOTB to affect
the categorizations by support group. We decided that it wasnt as important
after all si
" arslist@ARSLIST.ORGDate: 08/10/2008 09:02AMSubject: Re: restrict view of Product Categorizations by Support Group?**
Wouldn't the main reason to do this be geographically based? If so, couldn't one add locations to the physical assets, and do the breakdown that way, or am I missing some
: restrict view of Product Categorizations by Support Group?
**
Wouldn't the main reason to do this be geographically based? If so,
couldn't one add locations to the physical assets, and do the breakdown that
way, or am I missing something? Probably still wouldn't be completely OOB
8 09:46AMSubject: Re: restrict view of Product Categorizations by Support Group?**
Seems like the Assignment engine would allow that - but I assume that you've checked that already?
Rick
On Sun, Aug 10, 2008 at 8:35 AM, Julie L Kanakanui JLKANAKA
[EMAIL PROTECTED]
wrote:
**
Hi Rick, thanks for your
(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Julie L Kanakanui JLKANAKA
Sent: Friday, August 08, 2008 9:35 AM
To: arslist@ARSLIST.ORG
Subject: restrict view of Product Categorizations by Support Group?
**
Hello,
Does anyone know if there is any way, in the out-of-box Remedy 7.x
Service Desk app
Hello,
Does anyone know if there is any way, in the out-of-box Remedy 7.x Service
Desk app, to restrict view of specific Product Categorizations by Support
Group?
Thanks,
Julie
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