Hi,

Hope you are doing great!!

Please find the Job description as mentioned below and share the relevant
resumes asap.

Looking forward for your response.



Customer Life Cycle Automation Business Analyst

1

Jersey city, NJ

  Po*sition Summary: *
The CLC Automation Business Analyst will be responsible for documenting
business processes with SMEs and requirements gathering for technology
initiatives that are both focused on customer service, as well as for large
enterprise-level investments where there are requirements for the customer
service area(s) in order to achieve the targeted end state, process
improvements and related organizational adjustments.
The candidate should possess extensive business and procedural knowledge in
order to participate in gathering and building a process warehouse that
will allow extensive system automation and self-service initiatives to be
designed and developed.



*Principal Responsibilities: *
*Functional *
· Participates in the gathering of knowledge for area SME’s to ensure a
process warehouse is constructed to assist in system redesign, automation
and self service capabilities.
· Discovering and documenting business/IT processes and workflows.
· Identifying business/functional requirements by working with key client
personnel or end-users.
· Write user stories which detail the requirements.
· Ensures project timelines and documentation are created and maintained
throughout the knowledge capture lifecycle in appropriate repositories.
· Keeps project team informed of status updates and changes related to
project deliverables.
· Effectively communicates relevant project information to management.



*Knowledge and Skills Required: *
*· Experience in requirements gathering including downstream and upstream
interface requirements. *
*· Experience in documentation of business process flows. *
*· Strong interpersonal, verbal and written communication skills. *
*· Strong attention to detail. *
*· Ability to handle multiple projects with competing interests for time
and evolving priorities. *
*· Positive, outgoing and energetic personality. *
*· Ability to adapt easily to change. *
*· Proficiency in Microsoft Office applications (specifically Word, Excel
and Visio).  *




Immediate












-- 




*​Email is the best way to reach me.Thanks & Regards*

*Ajit Y.*
Technical Recruiter
SysMind LLC   ​

38, Washington Road, Princeton, NJ, United States
*Phone: *609-897-9670 *Ext* 2155
*Fax: *609-228-5522
*Email: *aj...@sysmind.com
*G-Talk:* ajeet.sysmind <ajeet.sysm...@gmail.com>
*LinkedIn:* ​www.linkedin.com/pub/ajeet-y/57/b14/1a2/
<https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile>

Please don't print this email unless you really need to. *Thanks for
thinking GREEN.*

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