*CISCO Voice Engineer at Chicago, IL*

PLEASE SEND MATCHING RESUMES TO shail...@swarkysolutions.com OR
shailesh.recrui...@gmail.com

CISCO Voice Engineer
Chicago, IL

We are actively seeking an experienced Cisco Voice Engineer for an exciting
opportunity with our enterprise sized client in NW Suburban Chicago.

The Voice Engineer resource will be responsible for planning, designing,
testing, and providing implementation details for voice technologies in an
enterprise scaled environment with emphasis on contact center. This
position will be required to design robust, scalable, and highly available
voice solutions. The role requires specific expertise in the design and
configuration of unified communications equipment.
Essential Job Functions

*Analyzing/validating requirements received from Business Areas *Develop
technical procedures (equipment configuration) for testing and
implementation of design changes

*Create technical documentation and diagrams using Microsoft Visio, Excel,
Word and PowerPoint *Relationship management and collaboration with
external vendor partners, technology colleagues and business partners
Preferred Qualifications

*Expert understanding of the following Cisco Unified Communication
Products: Cisco Contact Center ( UCCE ) technologies, including centralized
ingress, CVP, VXML, ICM and UCCE / UC integration *Experience with Call
Manager (up to and including 10.x), Unity and Unity Connection, Cisco
Emergency Responder

*Experience with Voice Gateway configuration, SRST, Transcoding. *7-10
years of experience in Cisco ICM Call Routing
*Strong Cisco UCCE troubleshooting skills.
* CCNP and/or CCVP certification a strong plus.

Thanks & Regards
Shailesh
Swarky Solutions, MN
shail...@swarkysolutions.com

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