Analysis of Asterisk scaling requirements needs more data from real
results ( http://www.google.com/search?q=site%3Avoip-info.org+scaling ).
What kind of hardware do you use to service your 10-15K daily calls? How
many hosts of which type/speed CPU and RAM? Is a "day" 24 or 8 hours?
How man
Erick,
Over the past year, I've been working on migrating a call center off of
a NorTel Meridian switch to Asterisk. Our inbound calling is up and
running using Asterisk queues and QueueMetrics for reporting. Realtime
listening to and recording of calls can be accomplished directly through
Hello Erick,
we have a number of clients who are using QueueMetrics and VICIDIAL
together, as the first is oriented at reporting inbound ACD traffic and
call recordings while the second is a very nice dialer, so its reign is
outbound. I'd say that both packages are widely deployed and are pr
Hi,
After long research we came to have a nice remote consulting company
that takes care of asterisk configuration.
Now, we a researching into a Call Center oriented management
interface. I have read about QueueMetrics and VICIDIAL and they are
very strong products.
The reason of the management o
