Hi,
are you using realtime extensions or the classic config-file
extension.conf ?
One way to go yould be to implement the allowed / not allowed logic in
the context of your sip users.
check their "permissions" and if they are allowed to call... continue
with the dialplan, if not, route them
to
Hi;
I used vicidial for call center and I would like to try elastix. Can someone
advise about the advantages?
Does Elastix has a screen for the agent to login/logout from their PC and deal
with the inbound/outbound calls and Integrated with the CRM?
Regards
Bilal
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Le 09/02/2013 16:51, bilal ghayyad a écrit :
Hi;
I used vicidial for call center and I would like to try elastix. Can someone
advise about the advantages?
Does Elastix has a screen for the agent to login/logout from their PC and deal
with the inbound/outbound calls and Integrated with the CRM
