Hi,
I have a scenario that I am failing to implement using the Queue app, but
which I had thought would be commonplace...
1) (this bit works fine) I want a queue caller to have access to the basic
set of agents initially, with an overflow to additional agents if they are
busy - This is done using
On Wednesday 10 May 2017, Steve Edwards wrote:
> On Wed, 10 May 2017, J Montoya or A J Stiles wrote:
> > Presumably your staff carry mobile phones. What about an app that gets
> > the ID of the cell tower to which it is connected, and passes it and the
> > SIM number in a HTTP request to a server
Seems like this is the best idea (challenge-response), a callback. No matter
the callerid, you don't know where the caller is. But if you place a call BACK
to the callerid, it's going to go to the destination. Then you either need the
phone to be answered, or the phone to be answered and and
As a client, I don't want service company personnel answering my phone.
As a service company, I don't want my clients thinking that I do not trust
my employees who are at the client facility.
--Don
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users
Personally, if I was a client, I would rather have the personell answer the
phone than make a outgoing call, if I would choose.
If you think of billing and costs.
So if a client allows outgoing, I don't think they have any problems with
answering a call immediately following either.
But I assume t
If after 60 seconds you mean ’60 seconds of caller hold time’ then set up
another queue as overflow,
Set the first queue to timeout after 60 secs. Then send to the overflow queue
with all agents/members as same priority.
“You can either follow your fears or be led by your passions, its up to y
I have a real ugly queue that has this in it's rules
[mrule]
penaltychange => 20,2,2
penaltychange => 40,3,3
penaltychange => 80,4,4
penaltychange => 120,5,5
penaltychange => 150,6,6
penaltychange => 180,1,1
penaltychange => 200,2,2
penaltychange => 220,3,3
penaltychange => 240,4,4
penaltychange =
Thanks for the suggestion - That is what is currently in place, but it
allows queue-jumping as Asterisk does not know that one queue should be
serviced (drained) before the other. That can be improved upon by doing a
Waiting count on the 2nd queue etc etc, but there is always a q-jumping
scenario u
Hi,
Thanks for this suggestion - I believe it does not quite fit the
requirement as follows:
- When you move up to priority 2, you will stop ringing 'Receptionist' as
they are out of scope penalty 1 < 2.
- Changing the penalty from
penaltychange => 20,2,2
to
penaltychange => 20,1,2
in order to i
I've assumed that the client is not present when the cleaners arrive.
--Don
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sebastian
Nielsen
Sent: Thursday, May 11, 2017 10:19 AM
To: 'Asterisk Users Mailing
Hi,
I am having problems adding a JACK_HOOK function to a Asterisk dialplan.
I have jackd (1.9.10) running. And tested.
in extensions.conf I have the following plan:
exten = 99,1,Answer()
same = n, Set(JACK_HOOK(manipulate,s(default),i(system:playback_1))=on)
When I set a peer to call it (from
Hello,
I want to call an phone and if phone picked up I want to ring another phone.
Or I want to connect to an running channel and then call another phone or move
to an ConfBridge
Iam using PHP
$channel = 'IAX2/556-1696';
or $channel = 'SIP/0019736363636@outbound.patton';
$exten = '';
$cont
Thomas,
this code block should work for your Originate case.
This code block will dial a local channel where actual leg 1 number is
dialed. On Answer of leg1, the leg2 is called.
-
require_once('phpagi-2.20/phpagi-asmanager.php');
$asm = new
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