Anyone had experience 'marrying' the two?
We had setup * to front end Artisoft's Televantage.
It works with some issues need to be resolved:
- Inbound calls could not properly handled and routed by Televantage's
Call Classifier. It goes directly to the Televantage's default auto
attendant.
I'm new to asterisk but I've been managing an Artisoft Televantage
server for about 2 years.
My question is, does Asterisk has the capability to 'classify calls'
based on the dialed number?
This is called 'Call Classifier' in Televantage jargon wherein it lets
call center agents identify callers,
