Re: [asterisk-users] Agents in more than one queue at once

2012-10-22 Thread Alex Forster
with this, but not without at least a decent chance that the work will be integrated into mainline (assuming it doesn't suck, of course :) Alex Forster -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New

Re: [asterisk-users] Agents in more than one queue at once

2012-10-18 Thread Alex Forster
Are there any developers that are familiar with the Queue() app implementation and how it distributes calls? Alex Forster -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us

[asterisk-users] Agents in more than one queue at once

2012-10-17 Thread Alex Forster
-eb1e (wait: 0:45, prio: 0) My question is: when Alice gets off the phone, which call will she get? My expectation is that she will get the call which has been waiting longer, but I'm not sure that's actually the case. Alex Forster