RE: [asterisk-users] Hotels...

2006-08-07 Thread Brian Vincent \(C\)
Ideally you'd get billing to work by integrating directly with the property management software. Most of the big PMS systems, such as SMS, LMS, and FRS, have custom serial drivers written for them that interface with the PBX and related systems. The PMS software is responsible for activating lon

RE: [asterisk-users] Prevent a Polycom contact list to be overwritten

2006-08-03 Thread Brian Vincent \(C\)
With regard to Jim’s question: the phone will upload the contacts to a file named MACADDRESS-directory.xml when the phone boots.  Copy that file to -directory.xml and all the new phones booting up will start with that config.    With regards to Stephen’s questi

RE: [asterisk-users] Polycom 501 : How to make it ring when already ona call

2006-08-02 Thread Brian Vincent \(C\)
> So I`m throwing this question back in the arena: Can you get the Polycom > 501 to ring when a calls comes in and the user is already on a call? Two ways: 1. Call forward the first extension in a busy condition to another extension registered on the phone. I use trixbox and with that it's a

RE: [asterisk-users] adding a voice conversation recording on a existingPBX system

2006-07-27 Thread Brian Vincent \(C\)
I’d think you’d want Asterisk to sit between the T1 and the D500.  Pump the T1 directly in and then pump it directly out.  Logic in the middle to record the call is left as an exercise for the reader. They make off-the-shelf products to do this.  I don’t

RE: [asterisk-users] long distance ethernet & Asterisk

2006-07-27 Thread Brian Vincent \(C\)
e heck out of regular ethernets 300ft).  Last I looked LRE was very expensive. On 7/27/06, Brian Vincent (C) < [EMAIL PROTECTED]> wrote: Two questions:   1.  We need to run Ethernet out to a really long distance – 20,000ft.  We have the ability to put a pow

[asterisk-users] long distance ethernet & Asterisk

2006-07-27 Thread Brian Vincent \(C\)
Two questions:   We need to run Ethernet out to a really long distance – 20,000ft.  We have the ability to put a powered repeater in at about 12,000’.  We can run it using up to 4 pairs.  Any recommendations on products that will reach that far?  We’re

RE: [asterisk-users] Intercom feature on Polycom phones

2006-07-24 Thread Brian Vincent \(C\)
Yes.   http://www.voip-info.org/wiki/view/Polycom+auto-answer+config --- Brian Vincent Copper Mountain Telecom [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Murphy Sent:

RE: [asterisk-users] A very lost newbie.

2006-07-20 Thread Brian Vincent \(C\)
I really think the best way to learn Asterisk is to start with the Trixbox distribution (www.trixbox.org).  You can quickly do some very complicated things – IVR’s, extensions, trunks, etc.  In the end, trixbox just writes out the configuration into the normal /etc/asterisk files

RE: [asterisk-users] Polycom 601 and Paging

2006-07-18 Thread Brian Vincent \(C\)
If not, go get them now. I'll wait. So in sip.cfg in the section you need a line like: - Original Message ----- From: "Brian Vincent (C)" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" Sent: Tuesday, July 18, 2006 5:

RE: [asterisk-users] Polycom 601 and Paging

2006-07-18 Thread Brian Vincent \(C\)
I have these instructions on the wiki in the comments section. I had a hard time following the directions too, but I finally got it to work: We've got 3 things going on with setting up Auto Answer and Ring Answer. Let's detail this process from beginning to end using Ring Answer as our example

RE: [asterisk-users] "Legacy" analog data modems and Asterisk

2006-07-17 Thread Brian Vincent \(C\)
I think an easy solution for you might be along the lines of #3 but using something like one of these devices: http://www.command-comm.com/products.html The ComSwitch 3.0, 5500, and 7500 are all "exclusionary" devices. If you're dialing outbound through it, Asterisk won't be allowed to pick up

[asterisk-users] an ATA with lamp support

2006-07-17 Thread Brian Vincent \(C\)
Anyone know of an ATA that supports lamping the message waiting lamp on a phone?  We did an install with a bunch of Sipura 2002’s.  According to the product info they have message waiting indicator support and I took that to mean lamp support.  Nope – stutter tone only.   

RE: [asterisk-users] Testing 911?

2006-07-17 Thread Brian Vincent \(C\)
The place answering the calls is generally known as the PSAP ("public safety answering point"). As others noted, test calls are fine as long as you call the non-emergency number first to let them know you're about to do it. I'll admit I don't always call in advance though. Anyway, calling the f

[asterisk-users] Polycom - simpler transfers?

2006-07-14 Thread Brian Vincent \(C\)
We’re using Polycom 601’s and I was wondering if there was a way to do transfers by simply pressing the “Transfer” button followed by the extension.  Currently you need to hit “Transfer”, extension, and then a transfer soft key.   That extra soft key is really confusing the user

[asterisk-users] Extensions not busy showing as busy

2006-07-13 Thread Brian Vincent \(C\)
I ran into an odd problem last night.  I had to walk someone through troubleshooting a problem and they didn’t have a lot of knowledge, so I couldn’t garner a lot of info.  So my question is two fold regarding the issue described below:   What could I have asked to troub

RE: [asterisk-users] Intercom mode on Polycom and/or SPA9xx

2006-07-11 Thread Brian Vincent \(C\)
> At the moment I'm using for the Polycom ALERTINFO to a customized ring > that auto answers, and for the Sipura spa941 SipAddHeaders that also > autoanswers however they both do 2 way audio, is there anyway that it > can be configured to 1 way audio? Really dumb solution - can you use Polycom 30

RE: [Asterisk-Users] when I press "transfer" -> blind -> 700 . The useris not able to hear what extension the call was parked on

2006-06-22 Thread Brian Vincent \(C\)
> However, when I press "transfer" -> blind -> 700 . > The user is not able to hear what extension the call > was parked on. It's blind - so it's working as expected. On a blind transfer the phone set disconnects as soon as you press "blind". Just make sure you do a supervised transfer instead

RE: [Asterisk-Users] Polycom 601 problems with multiple registrations

2006-06-21 Thread Brian Vincent \(C\)
> Good tip. Well, I only see the first line registering. Here's > everything from sip debug, nothing here seems to point to the problem: For completeness, I'll include my solution this problem: use a different phone. For some reason the 601 I was testing with only allowed 1 registration. Mayb

Re: [Asterisk-Users] Polycom 601 problems with multiple registrations

2006-06-21 Thread Brian Vincent \(C\)
> Yes you WILL get this working:) Thanks for the encouragement.. I need it right now. The install just popped up and we're scrambling to put the pieces together from another project in the works. > since your .cfg is just a snippet and not the complete lines, kinda > hard to know exactly. N

[Asterisk-Users] Polycom 601 problems with multiple registrations

2006-06-21 Thread Brian Vincent \(C\)
I’m stumped on this one and any help would be greatly appreciated.   I’m just trying to get my Polycom 601 to have multiple extensions on it.  For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23.  Ideally I’d actuall