Re: [asterisk-users] State of the application chan_spy

2008-01-14 Thread Jan-Hendrik Palic
by using audiohooks ( > http://svn.digium.com/view/asterisk/team/file/audiohooks-1.4/ ), > however it's just being tested for 1.4, and probably will be available > only in 1.6. Thanks for the hint and I will look at it. Best regards. Jan -- Jan-Hendrik Palic TNG - NETWORK MANAGEMEN

[asterisk-users] State of the application chan_spy

2008-01-14 Thread Jan-Hendrik Palic
/modules is a app_chanspy.so already there. The currently installed version is 1.4.13. So, it is usefull to use app_chanspy.so for an asterisk for a callcenter? Which application does now the same for recording/spiing channels from a third person? Many thanks in advance. Jan -- Jan-Hendrik Palic

Re: [asterisk-users] ACD functionality , Skills for agents

2007-11-22 Thread Jan-Hendrik Palic
and we let time it out - the callers after him in the queue get agent but the first caller never But, as said, it happens randomly and is not easy to reproduce. But we do not have any solutions for that beside to use only one queue. Best Regards. Jan -- Jan-Hendrik Palic TNG - NETWORK MANAG

[asterisk-users] Problems with positions in callqueues

2007-11-15 Thread Jan-Hendrik Palic
default: goto rec-q; } } goto support-schlange-rec-n,s,1; } } ---snap--- Thank you in advance for help. :) Best regards Jan-Hendrik Palic -- Jan-Hendrik Palic TNG - NETWORK MANAGEMENT GmbH Projensdorfer Str. 324, D-24106