Re: [asterisk-users] Sugar Auto-Dial with Asterisk?

2007-06-14 Thread Nuria Fernandez
Exist a module VoiceRD to do that. JuntaDeAndalucia_es_sf_diphone 2007/6/14, Matt <[EMAIL PROTECTED]>: Before I go and start coding is anyone aware of an auto-dialer plugin for Sugar CRM that will allow me to click a button when I'm in someone's account and have my phone ring and then conne

[asterisk-users] problems with trunks IAX2 and queues

2007-02-13 Thread Nuria Fernandez
Hi for all I'm making some test and I can see an incorrect behaviour. I have two asterisk with an IAX2 trunk. In asterisk 1 I have a queue and an agent and, in Asterisk 2 I have three clients. When the clients make calls to an asterisk 1, its calls entry in the queue. While they are waiting, an

[asterisk-users] About queues and multiple lines.

2007-03-01 Thread Nuria Fernandez
Hi for all I have one queue and one agent. That agent has a SPA941 with 3 lines configured to an asterisk. That agent logins into queue. If two clients call into that queue and the agent receive the two calls (one for any different line). It is possible that exist any configuration on asterisk to

Re: [asterisk-users] CTI

2007-03-05 Thread Nuria Fernandez
I'm implementing a TAPI driver to use with CTI-TAPI application. If you are interesting vist activa.sourceforge.net 2006/11/28, Matt Florell <[EMAIL PROTECTED]>: Have you looked at QueueMetrics? http://queuemetrics.loway.it/ There are also several call center packages for Asterisk out there th